Last updated: 18 September 2026. This Privacy Policy explains how PG Asia Games (“PGAsia”, “we”, “us”) handles personal data when you visit pgasiagames.com, register an account, deposit, wager, or contact support. By using our services you acknowledge this policy alongside our Terms & Conditions.
1. Who is responsible for your data?
PG Asia Games operates pgasiagames.com under Licence No. ALSI-202504032-FI2, regulated by the Government of Anjouan, Comoros. For privacy-related requests, contact sparta4444@protonmail.com from your registered email or use 24/7 live chat.
2. Information we collect
We may collect: (a) registration data — name, date of birth, email, phone, username, country; (b) verification (KYC) documents — government ID, proof of address, payment method verification; (c) transaction data — deposits, withdrawals, bet history, bonus usage; (d) technical data — IP address, device type, browser, session logs, cookies; (e) communications — chat transcripts, emails, support tickets; (f) responsible gambling data — limits, self-exclusion requests, cooling-off periods.
3. How we use your information
We use personal data to: operate your account; process payments; verify identity and age; prevent fraud and money laundering; comply with licensing obligations; provide customer support; send service-related notices; offer promotions where permitted and where you have opted in; improve site security and performance; and enforce our Terms and Responsible Gambling policies.
4. Cookies and analytics
We use cookies and similar technologies for essential site functions, security, preferences, and analytics (including Google Tag Manager / Google Analytics where enabled). You can control non-essential cookies through your browser settings. Disabling cookies may limit certain features.
5. Sharing with third parties
We share data only where necessary with: payment processors and banks; identity verification providers; game studios (minimal session data to launch titles); fraud-prevention and compliance partners; cloud hosting and security vendors; regulators or law enforcement when legally required. We do not sell personal data to unrelated third parties for their marketing.
6. Data retention
We retain account and transaction records as required by gaming regulations, anti-money-laundering laws, and dispute resolution. KYC documents are stored securely for the period mandated by our licence. When an account is closed, certain records may be kept for compliance even after deletion requests where law requires retention.
7. Security measures
We apply TLS encryption in transit, access controls, monitoring, and optional two-factor authentication (2FA). No online system is 100% secure — protect your password, enable 2FA, and report suspicious activity immediately.
8. Your rights
Depending on your jurisdiction you may have rights to access, correct, delete, restrict, or port certain personal data, and to object to some processing. Submit requests via registered email or live chat. We may need to verify your identity before acting. Some requests cannot be fulfilled while regulatory retention applies.
9. Marketing preferences
Promotional emails include unsubscribe links. Self-excluded or cooling-off players should not receive marketing. You can adjust communication preferences in account settings where available.
10. International transfers
Data may be processed in countries where our service providers operate. We require appropriate safeguards consistent with applicable law and our licence obligations.
11. Minors
Our services are strictly for adults who meet the legal gambling age in their jurisdiction (typically 18+). We do not knowingly collect data from minors. Contact us immediately if you believe a minor has accessed the platform.
12. Changes to this policy
We may update this Privacy Policy when practices or laws change. The “Last updated” date at the top will reflect revisions. Material changes may be communicated via email or on-site notice.
Questions? Email sparta4444@protonmail.com or visit our Help Center. See also our Editorial Policy for how we publish guides on this site. 18+ only. Gamble responsibly.